Last updated: November 13, 2025
At Comme des Garçons, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a simple return and refund process.
1. Returns
Eligible items may be returned within 14 days of receipt. Items must be unused, unworn, and in original packaging with tags attached. Proof of purchase is required.
Non-returnable items:
- Gift cards
- Final sale or clearance items
- Items marked “non-returnable” at checkout
2. How to Start a Return
Contact our support team for a Return Authorization (RA) number before returning items.
📧 support@commedegarcons.xyz
📞 +1 (929) 939‑2385
🕘 Mon – Fri, 09:00 AM – 6:00 PM
3. Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. We recommend using a trackable service.
4. Refunds
Refunds are processed to the original payment method within 5–10 business days after inspection.
5. Exchanges
For exchanges, contact us to confirm availability before returning the item.
6. Damaged or Defective Items
Contact us immediately with photos if your item arrives damaged or defective.
7. Contact
Comme des Garçons
1842 83rd St, Brooklyn, NY 11214, USA
📧 support@commedegarcons.xyz
📞 +1 (929) 939‑2385
🕘 Mon – Fri, 09:00 AM – 6:00 PM